I had recently purchased a new vehicle. Prior to going into the dealership, I did my home work. I was able to utilize the dealerships link in order to determine the actual trade in value of the vehicle. I had utilized the excellent condition link because it was a 2004 FX35 Infiniti with less than 49,000 original miles,in outstanding condition both in and outside, and I was the original owner. According to the dealer appraisal link which uses the Kelly Blue Book to determine trade in value, the value based on other criteria as well, came in at $21,300. When I presented this to the dealership, the salesman's answer was" I wish They'd Remove The Trade In Link From The Dealerships Page" which I found interesting. He had indicated that my vehicle wasn't in excellent condition which accounts for less than 2 % of all trade in's, but more in the category of Good. They ended allowing us $15,700 for the trade, well below the estimate that I relieved from there web site, as well as others. My wife really loved the new vehicle so against my better judgement went along with the purchase. When we had returned home, I immediately went back into the dealerships web site and got back into the trade-in appraisal link and guess what, by rating the trade-in as good per the salesman's determination and recommendation, the vehicles trade in allowance came in at $19,300, a difference of $3,600.00. I was duped. Other than never purchasing a vehicle from this dealership again and bad mouthing them to all friends and relatives, do I have any other actions that I can take against the dealership.
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The Editor, Mark Bernardin, is an attorney living in MA. Please send your suggestions or comments to: TheEditor@malawforum.com
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