Submitted by Bruinboy on Wed, 03/24/2010 - 08:44
I sent in my appeal paperwork for my SSDI claim several weeks ago and they say they still don't have it. I called the office last week and they say they never got it. What should I do in this case? I did make copies of all the paperwork I sent. I still have twenty days or so to file the appeal, so I guess just send it in again?
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Editor's Response
Yes, send it in again. It sounds like you are doing everything you can and should do to follow up on this issue. Your experience is a valuable lesson for our readers who are approaching the reconsideration or appeals process. As you know, applicants have only only sixty days to file for SSDI reconsideration and/or an appeal. Although their is some discretion involved, the SSA will typically only accept late appeals for "Good Cause," such as never receiving a notice of denial or severe illness.
Here are the steps I would consider when sending in paperwork for a reconsideration, appeal, or when the initial mailing has been lost: (1) Make copies of all documentation; (2) Pay the extra money for a Certificate of Mailing when you send the paperwork in. This document is not conclusive but it does offer some proof that you sent something to the SSA office on a specified date; and (3) As you did, call the SSA office after a week or so to verify they received your paperwork. Good luck.