My landlord is refusing to return my deposit for bogus reasons, and she never gave me all the receipts and other documents she should have. Am I right that this is also a violation of the Massachusetts Consumer Protection Act (93A), so I can sue for three times my damages? (Posted by Chick on the Forum.)
Editor's Response:
Yes, you are correct. In fact, just about any violation of Massachusetts landlord & tenant law constitutes a violation of the Consumer Protection Act, also known as Massachusetts General Laws Chapter 93A. (For a list of specific examples, see 940 Code of Massachusetts Regulations 3.17) The ever-popular security deposit violation is a particularly juicy one for tenants because when you start multiplying the security deposit time three, the damages can add up quickly. You should refer to our Quick Information Library for articles on Chapter 93A and writing demand letter.
Be aware, however, that landlord is not covered by the Consumer Protection Act if you live in a two or three family building and your landlord lives in the same building (UNLESS, he or she also owns other rental property).
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