I need to know if this is legal. I went into buy a new car on Saturday 05/19/2012. They did not have the car I wanted and said that they would have one coming in soon so I could put a deposit of $1000 and come back once they had the car in stock. I was told that would be Tuesday 05/21/2012 no later than 05/22/2012. I called each day to find out when it would be in. Phone tag with the salesman. Then I was told the car would be in on 05/23/2012. Well, at the time I put the deposit down I purchased a navigation system for $1853 and they said they would install it once the car came in. Well, I found a car on 05/22/2012 and took advantage of a better deal. I called the salesman first thing 8:30am 05/23/2012 and told them not to install the system, I had changed my mind about the car and found something better. Well, they called again and left a message stating that the car was ready to be picked up. So I called back to let them know that I had left a prior message and I had to tell them again that I had changed my mind. I then get a call from a nasty "sales manager" who is raising his voice at me saying what am I going to do with this car now? You need to come in and get it! You're making a big mistake! You're money is not going to be refunded...what if I take money off?" I was very consistent with the fact that I no longer wanted the car and wanted my money refunded! I never received a breakdown or a contract I just signed a receipt that I left the deposit of 1000. At this point I have never even seen the car. Can they hold me to this? Did I lose all that money? Thank you!
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The Editor, Mark Bernardin, is an attorney living in MA. Please send your suggestions or comments to: TheEditor@malawforum.com
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